decentchairworld.com believes in & we can helping its customers as far as
possible, and has therefore a liberal cancellation policy.
How do I
cancel an order on decentchairworld.com?
If
unfortunately you have to cancel an order, please do so within 24 hours of
placing the order.
For
outright cancellations by you:
-
If you cancel your order before your product has shipped, we will
refund the entire amount.
If the
cancellation is after your product has shipped:
-
If you received the product, it will be eligible for replacement, only
in cases where there are defects found with the product.
Refund
Policy:
Refunds
will be made in the same form that the payment is received within 10 working
days from the date of cancellation of order.
Return
Policy
In case
of complaints regarding products that come with a warranty from manufacturers,
please refer the issue to the concerned manufacturer. Let us know & we’ll
help you regarding the same.
If you
think, you have received the product in a bad condition or if the packaging is
tampered with or damaged before delivery, please refuse to accept the
package and return the package to the delivery person. Also, please
call our customer care at 99260-22272 or email us at info@decentchairworld.com mentioning
your Order ID. We will personally ensure that a brand new replacement is issued
to you with no additional cost. Please make sure that the original product tag
and packing is intact when you send us the product back.
Apart
from condition reserved herein above, the following products shall not be
eligible for return or replacement, viz:
• Any
product that exhibits physical damage to the box or to the product;
• Any
product that is returned without all original packaging and accessories,
including the retail box, manuals, cables, and all other items originally
included with the product at the time of delivery;
• Any
product without a valid, readable, untampered serial number, including but not limited
to products with missing, damaged, altered, or otherwise unreadable serial
number;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.